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Your pet's health and safety is our main priority while your pet is in our care.  We have established the following policies to ensure that your pet has a pleasant day at the spa, while having the adequate amount of time needed to perform the desired hair style.

We will work with you to attain a schedule to maintain your dream style, but will not perform any miracles or unnecessary stress to pets that are matted, or matted on a regular basis. The quality and style of the final cut is dependent upon the canvas we have to work with.

Policies are established to ensure the best possible experience for your pet while in our care.  

Thank you for your co-operation. 

  • Frequently matted pets or pets with behavioural issues who have not adhered to a regular grooming schedule as previously advised by your groomer, will be refused that continued service for the well being of the pet while in our care.
  • Pelting fees will apply to any pet that is severely matted.  We may also refuse service at the salon and you will be directed to seek care under the supervision of a Veterinarian for the health and safety of your pet.
  • We require 48 hours notice to cancel an appointment, or a 50 % cancellation fee will apply.
  • No shows will be charged 50 % of their groom total for that day.
  • Exercise your pet prior to your appointment to ensure a potty break.
  • Drop off at your scheduled appointment time.  Late appointment arrivals, may result in not being able to perform the groom.  A cancellation fee, late fee, or express groom fee will apply after 15 mins.
  • Daycare fees will apply for pets left in our care, prior to or after their scheduled grooming appointment, for a total of 4 hours.
  • NSF checks will be charged a $ 25 fee and you will be required to pay by an alternate method.
  • Leave a contact number where you can be reached at all times while your pet is in our care.  We will contact you when your pet is ready to go home.  Arrival prior to your pets groom being complete may result in an incomplete groom to ensure the safety of your pet.

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Central Bark Pet Grooming

We are full service pet grooming salon for pet lovers who put their pet's health first. We are firm believers in pet health care, with a strong medical background, and in making sure each pet is cared for in the best possible way.

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